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Get startedLearn about the process and benefits of switching energy retailers in Australia. It's simpler than you think!
Yes, switching energy retailers is free for most customers in Australia. However, if you're a commercial customer, you might need to pay an early termination fee. Always check with your current retailer.
No, there will be no disruption to your electricity or gas supply when you switch retailers. The physical supply remains the same, as it is managed by your local distributor.
Switching typically takes a few days to a few weeks, depending on your current billing cycle and whether a final meter read is required.
Yes, having a smart meter can actually make the switching process quicker and easier, as meter reads are automated.
After switching to a new energy retailer, your previous retailer will provide you with a final bill. This bill includes any outstanding charges, up-to-date meter readings, and refunds if applicable.